Biometric Attendance AMC & Online Support – Hyderabad & THE JEEDIMETLA-PASHAMYLARAM INDUSTRIAL BELT
An attendance system that goes down costs you payroll accuracy and employee trust. Our Annual Maintenance Contracts and online support ensure your biometric devices, software and integrations stay working — with a guaranteed response time and a local Hyderabad engineer, not a distant call centre.
📋 AMC Plans
Standard AMC
- ✅ Unlimited service calls
- ✅ 8-hour on-site response
- ✅ Remote troubleshooting
- ✅ Software updates
- ✅ Quarterly preventive visit
- ⬜ Spare parts included
Best for: small offices, 1–3 devices
Comprehensive AMC ⭐
- ✅ Unlimited service calls
- ✅ 4-hour on-site response
- ✅ Remote troubleshooting
- ✅ Software updates + config changes
- ✅ Quarterly preventive visit
- ✅ Spare parts (excluding consumables)
Best for: factories, offices >10 devices
Enterprise AMC
- ✅ Dedicated support engineer
- ✅ 2-hour response SLA
- ✅ 24×7 remote support
- ✅ All parts and labour
- ✅ Monthly preventive visit
- ✅ HRMS integration re-validation
Best for: large plants, multi-location, 50+ devices
📞 Online & Remote Support Channels
Direct line to our Hyderabad support team. No IVR menus, no ticket queue — a technical engineer picks up and starts diagnosing immediately.
+91-9028011388
We remote into your server or PC running eTimeTracklite to fix configuration errors, report issues, integration failures and software bugs — without an on-site visit in most cases.
Log a support request by email or WhatsApp with a screenshot or error description. Response within 2 business hours for AMC customers.
sales@esslpune.com
For hardware failures, wiring issues or full enrolment sessions, a certified engineer visits your Hyderabad/THE JEEDIMETLA-PASHAMYLARAM INDUSTRIAL BELT premises within the contracted SLA window.
📍 AMC Coverage – Hyderabad & THE JEEDIMETLA-PASHAMYLARAM INDUSTRIAL BELT
We provide on-site AMC support across all Hyderabad and THE JEEDIMETLA-PASHAMYLARAM INDUSTRIAL BELT locations. Engineer dispatch from multiple points ensures the response SLA is met even for locations at the edge of the district.